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Restaurant Leadership Conference 2012 at Westin Kierland

March 25, 2012 at 6pm to March 28, 2012 at 1pm

The chain restaurant business has seen its world forever altered by the currents of the last few years. Economic dislocation and the hangover of consumer price sensitivity are just the start. There's not an aspect of a restaurant's function that has been unaffected, from who's coming in the door to how they pay.In 2012, the Restaurant Leadership Conference will feature key strategies and innovative solutions for Winning in a Changed World.See More

Glenn Mason is attending Gregory's event Dec 7, 2011

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Family Business Issues: Letter to a Successor – Warnings about family member and non fire-able employees

Now, for the conclusion of my letter to Successor. My straight talk concludes with a focus on his “good guy” leadership style, especially in regards to family members working in the business...On the subject of a culture of tolerance versus teamwork, I am concerned about your “good guy” compulsion to expand the list of family member employees who are effectively, non fire-able employees. You may argue that you could fire anyone, but understand the definition of a non fire-able employee:…See More

Blog post by Loyd Rawls Nov 23, 2011

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A Lesson from Football – Take a Half-Time Break

In my previous two posts, I’ve discussed a couple of situations in which significant changes occurred that necessitated updates be made in the succession planning arena. Fundamentally, succession planning is a strategic planning process. Just as in your annual forecasting for your business, you have to review your plan on a regular basis to determine where you are relative to where you want to be, and make adjustments as necessary.As an example, one of the things that many of our clients need…See More

Blog post by Jeff Faulkner Nov 21, 2011

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Family Business Issues: Letter to a Successor – Being a leader means you can’t always be the “good guy”

Let’s continue with my letter to the “Successor,” reflecting my frustrations with his recent performance. We pick up where my straight talk begins to focus on “Successor’s” effort to buy affection and respect...I hope you found our recent Board meeting worthwhile. As I expressed leaving the meeting, I regret the need for my grinding in regard to you establishing and communicating reasonable performance expectations and formal protocols for expenses, 401k match, profit sharing, pets and hiring…See More

Blog post by Loyd Rawls Nov 16, 2011

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Restaurant Leadership Conference 2012 at Westin Kierland

March 25, 2012 at 6pm to March 28, 2012 at 1pm

Barry Sims is attending Gregory's event Nov 14, 2011

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Change in Heart Leads to Change in Plans

Another situation I dealt with recently during an annual review of planning involved what I refer to as a “five minute bomb.” Five minutes before the end of the meeting with a client, when I’m preparing to leave and go home, he says to me “oh, there’s something else I forgot to tell you” and it is inevitably an intense subject that requires much more than five minutes to handle.“Oh no! Here it comes,” I think. Sure enough, it’s a big, hairy issue. Whereas I used to feel anxiety about these…See More

Blog post by Jeff Faulkner Nov 14, 2011

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Blog posts by Loyd Rawls Nov 9, 2011

When Tax Laws Change, Estate Plans Need Review

I sat down with a long-term client earlier this week and was reminded once again of the importance of regularly reviewing your estate and succession planning. This client is the majority owner of a family owned company and has his children involved in leadership roles. He is in his second marriage to a woman who is not his children’s mother. As you are most assuredly aware, high net worth estate planning usually involves putting trusts in place to take advantage of tax laws and minimize the…See More

Blog post by Jeff Faulkner Nov 7, 2011

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Corey Schiff updated their profile Nov 2, 2011

Hub and Spoke Eventually Chokes

Last year while reading the Orlando Business Journal I came across a one liner that read, “the sign of a good leader is when the business runs as smoothly when the leader is in the business as when he or she is out of the business.” As a succession planning professional dedicated to impacting lives and perpetuating family business legacies, this quote resonated with me. While it occurred to me that the title of this article sounds like a quote from Johnny Cochran, the hub and spoke approach to…See More

Blog post by David Ciambella Nov 1, 2011

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Not Every Collaborative Team Decision Has to Be Built on Consensus

One of the great myths of the late twentieth and early twenty-first centuries is that collaboration stems from consensus. The common approach to collaboration suggests that engagement is not possible unless people have an opportunity to participate in the decision making. My experience as a Certified Succession Planner® leads me to believe something somewhat different. The behavioral assessments we use in helping select the right people for groups such as operational teams, family councils,…See More

Blog post by Dan Schneider Oct 27, 2011

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Maintaining a Healthy Balance

When I think of the word balance, one of the images that come to mind is a gymnast carefully and bravely performing on the balance beam. As a sports enthusiast and competitive person, occasionally when I am channel surfing (which my wife loves), I come across a gymnastics competition and find myself captivated by the athletes and their level of focus, commitment and talent. Although I have never been a gymnast, it is apparent that becoming a successful gymnast and performing well on the balance…See More

Blog post by David Ciambella Oct 25, 2011

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Welcome to the Restaurant Leadership Community - powered by FohBoh®

Welcome to the Restaurant Leadership Community by Restaurant Leadership.com. The world is fast embracing the social web and information is being consumed at a record pace. No business wants to be left behind. Annual conferences are a great way to network and engage in leadership discussions. However, the world does not stop and wait for leadership to happen. When conferences conclude, the conversation continues.

The Restaurant Leadership Community is our way to keep the conversation going. It's online, active, interactive, asynchronous and valuable. Collective intelligence is powerful. Please share your thoughts, post blogs, start and join discussions, share your insights and wisdom. We are a nation of 13 million people operating nearly 1 million restaurants that generate $655 billion in sales. Our "nation" significantly impacts our economy as the nations third largest industry.

Welcome to the Restaurant Leadership Community, and join the conversation!

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Blog Posts

Family Business Issues: Letter to a Successor – Warnings about family member and non fire-able employees

Posted by Loyd Rawls on November 23, 2011 at 10:30am

A Lesson from Football – Take a Half-Time Break

Posted by Jeff Faulkner on November 21, 2011 at 10:30am

Family Business Issues: Letter to a Successor – Being a leader means you can’t always be the “good guy”

Posted by Loyd Rawls on November 16, 2011 at 9:30am

Change in Heart Leads to Change in Plans

Posted by Jeff Faulkner on November 14, 2011 at 9:30am

Family Business Issues: Letter to a Successor – Empowering Key Management

Posted by Loyd Rawls on November 9, 2011 at 10:00am

When Tax Laws Change, Estate Plans Need Review

Posted by Jeff Faulkner on November 7, 2011 at 10:00am

Hub and Spoke Eventually Chokes

Posted by David Ciambella on November 1, 2011 at 10:00am

Not Every Collaborative Team Decision Has to Be Built on Consensus

Posted by Dan Schneider on October 27, 2011 at 9:00am

Maintaining a Healthy Balance

Posted by David Ciambella on October 25, 2011 at 9:30am

How to Design Team Collaboration

Posted by Dan Schneider on October 20, 2011 at 10:00am

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Forum

What Back office systems are you using?

Let me introduce you to a product that when implemented properly will increase your net profits.To date, our clients have experienced an 8.4% net return to their pocket. For every million ingross sales you can expect to add 84,000 dollars. This…Continue

Started by ROBERT SLOOP in Development Mar 24, 2011.

Is the Restaurant Industry in need of a new finance model?

The industry has been following a basic finance model since 1905.Is it time to make a change?Continue

Started by ROBERT SLOOP in Development Feb 13, 2011.

How Safe is the Food In Your Restaurant? 1 Reply

Read an interesting article today on "Food-Safety Solutions: Execution and Advocacy" by Mary Boltz Chapman, Editor-in-Chief at Chain Leader, March 15, 2010 (www.chainleader.com) talking all about a new March…Continue

Tags: measurable improvements in food-safety, change advocate, restaurant industry, national food-safety system, food safety

Started by Sheri Rinfret in Operations. Last reply by Marci Byler Sep 28, 2010.

“To Talk with a Real Human, Press O Now”

I was reading a blog earlier this week by Dennis Lombardi, of WD Partners, on Restaurants & Institutions Online Magazine site (www.rimag.com/blog/The_Lombardi_Viewpoint) titled "Wow!…Continue

Tags: good food, good service, Restaurants & Institutions Magazine, discretionary spending, hospitality

Started by Sheri Rinfret in Operations Mar 16, 2010.